Dr. Pepper really hasn't been known for its marketing efforts since David Naughton was singing and dancing to the "I'm A Pepper" commercials back in the late 70s. And it's been about 15 years since anyone has given a crap about Guns N' Roses. So when savvy marketers put two stale brands together and drum up some lame controversy the result is instant online marketing success.
It all started back in March when Dr. Pepper promised Americans a free Dr. Pepper soda if Guns N' Roses long-awaited album "Chinese Democracy" was released before the end of 2008. Well it may have taken 14 years, but Axl Rose and a bunch of random studio musicians calling themselves Guns N' Roses did just that.
On November 23 Guns N' Roses released "Chinese Democracy" and Dr. Pepper was ready to deliver on their promise - free soda for everyone. Dr. Pepper posted a coupon on http://www.drpepper.com and gave fans 24 hours to go the web site and print it out. There aren't too many guarantees in this world, but one thing is certain - people love free stuff. So many people attempted to download the free soda coupon that the Dr. Pepper web site crashed. Let me repeat that - so many people attempted to download the free soda coupon that the Dr. Pepper web site crashed. Talk about brand awareness!
Now here comes the lame controversy. Some of those people who weren't able to get their free soda because of the crashed site complained publicly on blogs, forums, and social media sites blaming Axl Rose and Guns N' Roses, who weren't even involved in the promotion. Today it was announced that GNR lawyers sent a letter to the Dr. Pepper lawyers requesting an apology.
It's all kind of silly, but you can't argue the success of building brand awareness. Since the debacle of free soda for a select few, the recent search volume for searches for "guns n roses" and "dr pepper" are through-the-roof according to Google Trends. Perfect timing for a band that's not been in the news lately and needs to sell some albums.
So whether you got your free soda or not, Guns N' Roses and Dr. Pepper are getting a lot of free publicity from this mess. Maybe it’s all just a coincidence, but I'm guessing it as something to do with some awesome web marketing.
Recent search volume for 'guns n roses' and 'dr pepper' from Google Trends